Thursday, June 19, 2008

Who sinned? Part Deux


When I got to the office this morning I was informed that because of a snafu between TDS and ATT that our phones were disconnected. Imagine that, it's not a repair problem or some such thing, we've just been dumped out of the system. A couple of quick phone calls (cell phone calls, that is) by the efficient admin staff at EverGreen resulted in word that typically it takes 6 weeks to put things back to rights--but for us they would try to do better. By this afternoon ATT had come by to hook up two of our 6 lines and our phone guys had come make the final connections between the incoming signal and our phone system--but, oops, for some reason there is no dial tone coming from the street to the building (in other words, a repair problem). ATT doesn't know why there is no dial tone, they have high hopes that maybe by Monday we will be up and running with phones. Meanwhile, we have decided to bypass the systems all together and get an emergency back up cell phone for the office. It's our hope to have all calls forwarded to that phone when our systems go down.

In something of a blessed irony, while we have no phones our T-1 internet line remains up and running. So we are not completely cut off.

No comments: